When will I receive my order?
You can find all the information regarding our delivery terms in our Shipping's policy.
What is the minium order?
The minimum order required consists of three boxes. The boxes can be of three different products.
What should I do if my order hasn't been delivered?
If your order has not arrived within the corresponding delivery time to your destination area, please notify the incident to our contact email info@quintafood.com and La Quinta Food will contact you to give you a solution.
Is it necessary to defrost the product 24h prior to its consumption?
Not all products require prior thawing. Products that do require thawing have a defrosting margin between 16 and 24 hours before consumption.
How many days can I store the product in the refrigerator?
The product can be stored in the refrigerator during three days.
Can I regenerate all products both in the oven and microwave?
Once registered on our website you can download, from the product sheet, a pdf file where you will find the regeneration steps for that product.
Each product has a specific regeneration process. In each product sheet, in the additional information section, you will find whether that product must be regenerated in the oven or in the microwave.
Once registered on our website you can download, from the product sheet, a pdf file where you will find the regeneration steps for that product.
