Shipping policy
So as to place the order, the user must provide all the information requested in the purchasing process, which will be necessary to correctly attend the order.
Shipping costs are included in the minimum order which must consist of 3 boxes. If this minimum is not reached, the customer will not be allowed to place an order.
As for shipping destinations, we ship nationally to Spain except for Ceuta and Melilla and the Canary Islands. We also ship internationally to Portugal, Germany, the Netherlands and to France for the moment.
After purchasing the order, the user will receive a confirmation e-mail, which will include a summary of the items purchased and the destination address.
La Quinta Food will deliver the order to the address indicated by the user in the corresponding purchase form.
La Quinta Food assumes no responsibility when the delivery of the order isn’t possible as a result of the data provided by the user are false, inaccurate or incomplete or defect caused by the user.
La Quinta Food will take all necessary measures to ensure that the delivery can be made within the agreed deadline. However, the deadlines indicated to the user may vary for logistic reasons or force majeure exempting La Quinta Food from liability as long as it has made every effort to meet the agreed deadline.
The delivery will be considered complete from the moment in which La Quinta Food, or the transport company hired by it, provides the product to the user.
Shipping terms:
- Barcelona, Madrid and Valencia: 24-48h working days
- Rest of Spain: 48h working days
- Balearic Islands : 48-72h working days
- Europe: 72- 96h working days
